คำอธิบาย
Make sure the USB-C connector on the adapter is securely plugged into the USB-C port on your Surface.
- Make sure the video cable is securely plugged into your external display or TV. On the other end, make sure the video cable is securely plugged into the adapter.
- Disconnect the adapter from your Surface, and then reconnect it. If that doesn’t work, disconnect the video cable from your adapter, and then reconnect it.
- If the steps above don’t work, try the following:
- Unplug the USB-C connector from your Surface.
- Unplug the video cable from your display, and then unplug the other end of the cable from the adapter.
- Flip the USB-C connector over and plug it back into your Surface.
- Plug one end of the video cable back into your display, and then plug the other end of the video cable back into your adapter.
- Restart your Surface.